FREQUENTLY ASKED QUESTIONS

  • Are there any hidden charges or fees accociated with this account ? - No all you have to pay is the annual hosting fee .

  • If I do not have a domain name will you be able to register one for me ? - Yes, we can setup a domain name of your choice for you, for use on this reseller account from just US$15. Any domain name we register for you will need to be available to register.

  • Are your servers reliable? - Yes very reliable. All our servers are new and we offer a 99.9% Uptime Guarantee

  • Is support offered with this account ? - Yes we offer unlimited support via email, or live support via MSN or Yahoo instant messenger should you have any querys.

  • What if I want to transfer ownership or terminate the account. - Please note that you may at any time transfer ownership of this reseller account, or you may at any time ask us to terminate the account, you are not tied to any set contracts. However in the event an account is terminated, please be aware that all data will be lost.

  • Do I have full control? -  Yes you are free to make any changes you want you have a cPanel control panel

  • What methods of payment do you accept? - We currently accept payment via our payment processors Pay Pal, and we can also accept debit/ credit card payments through pay pal. Please note that we will also be offering other payment options in the near future.

  • How long will it take to setup my hosting account ? - Okay once you have supplied us your registered domain name to be used with this account we can setup your account instantly, and you can expect to receive all your account details within a few hours during normal business hours. However on some occasions this will be done within 24 hours of purchase.

Back to homepage

 

 

 

 

 

 

 

 

 

COPYRIGHT 2002 ALL RIGHTS RESERVED HOSTGV.COM